Terry Dunn

By Tatyana Sinioukov With Circuit City getting out, Sam's Club and Wal-Mart getting in, and the independent, regional and national retailers all competing for their place under the sun—expanding distribution, lowering prices and improving customer service—2000 was a year of transition in the major appliances market. Industry assessment of the year's changes were mixed. "I don't think the fact that the distribution strategy had changed means people are going to buy more or less appliances," said Tina Settecase, vice president and general merchandise manager, home appliances, Sears. "The industry per se is going to have as many sales as it was going to

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