Tony Nader

David Thomas, CEO at Evident, is an accomplished cybersecurity entrepreneur. He has a history of introducing innovative technologies, establishing them in the market, and driving growth – with each early-stage company emerging as the market leader.

N.E.W. Customer Service Companies, Inc. has acquired BlueRealm Solutions. NEW handles service plans, buyer protection and product support for businesses and customers, while BlueRealm provides warranty software. Says NEW President and CEO Tony Nader, “We have been actively working with BlueRealm over the past few months developing customized solutions for our clients’ service plan programs. In that time, we have come to respect the talent, dedication and vision of BlueRealm’s management team and believe they can be an integral part in helping us continue to reinvent the service plan industry.” BlueRealm will now operate as a subsidiary of NEW while

Retail Alternatives for Fixing Broken Products By Collin Keefe The multi-faceted retail repair chain is in the process of fixing itself. Today most service and repair companies are a conglomeration of independent servicers, loosely forming a network for parent servicers, like manufacturers and warranty or extended service contract administrators. Depending on the type of coverage, customers either take products back to the point of purchase or contact the unit's warranty administrator. Big box retailers oftentimes have their own service plans and facilities, but for smaller independent retailers a broken product gets handled by the manufacturer or an extended service plan administrator. But no matter

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