Wayne Gretzky

Microsoft has opened a new store in Toronto, ON. The location at Yorkdale Shopping Center is now the first outside the United States to have a permanent location, which also happens to be the 31st non-temporary retail location launched by the company, aside from the 34 temporary stores opened in the US and Canada for the holiday season.

Shoppers attending the store's opening were greeted by sporting legend Wayne Gretzky, who was also coerced into playing on the in-store Kinect systems.

We all know the customer is the most important person in our business, but sometimes we forget the second most important person in the business is any staff member that comes in contact with the customer in any way. The staff member who deals with the customer face-to-face is the person who represents the business in the customer’s mind. If that representation doesn't generate a great experience for the customer, the entire business suffers. To out-service the competition, each contact with the customer must be part of a great shopping experience. Staying even with the competition is never good enough. Exemplary customer service leads

We all know the customer is the most important person in our business, but sometimes we forget that the second most important person in the business is any staff member that comes in contact with the customer in anyway. The staff member that deals with the customer face-to-face is the person who represents the business in the customers mind. If that representation is not a great experience for the customer, the business suffers. To out-service the competition, each contact with the customer must be part of a great shopping experience. Staying even with the competition is never good enough. Exemplary customer service leads

More Blogs