Protecting and Connecting: How Arlo Technologies has Adapted its Workforce to Work Remotely
One effect of the COVID-19 pandemic has been the prevalence of company telecommuting policies, with an increasingly higher number of Americans working remotely. As a global company, Arlo Technologies has embraced working remotely and the infrastructure to accommodate “working together remotely” policies have been in place at Arlo. That said, COVID-19 has presented new challenges. Arlo Technologies leveraged existing protocols to smoothly transition our global workforce with a mandated work-from-home order in early March.
The company also established a COVID-19 internal task force to swiftly address potential issues while communicating with complete transparency to Arlo’s global team. This task force has helped execute corporate initiatives to directly address employee concerns, including the allocation of flex hours for employees needing to take care of loved ones, a remote customer support center for employees previously unable to work from home, and webinars to assist with productivity tips and tools.
Ensuring employee morale remains high is of top priority, and the each team/department holds recurring team building exercises to include virtual happy hours and team challenges to promote employee interaction, connection and communication.
During these unprecedented times, it’s as important as ever to ensure Arlo empowers our consumers with the solutions to keep their family and loved ones safe. Our products are extremely useful in the “new normal” which includes social distancing and increased deliveries. For instance, the Arlo Video Doorbell allows users to communicate via the two-way audio with the delivery person. Now users can manage no-contact deliveries from the safety of their home and have extra peace of mind while they shelter at home.
With solutions that help address consumer concerns during this period of social distancing, Arlo understands putting our employees first and adapting to these new protocols is where it all starts. We are committed to helping our employees adjust to working remotely to ensure we maintain Arlo’s high standards and efficiency of operations to meet consumer demands, while protecting the workforce and the public, through our various connective technology offerings.
Arlo is discussing next phases for an eventual safe return for employees following CDC guidelines. The company is actively exploring safety measures including modifying office layout to support safe social distancing, masks for employees to wear while onsite and extra janitorial and facilities services to name a few.